Return and Refund Policy

At Tarot with Simran, we want to ensure a positive and satisfying experience for our clients. Please take a moment to review our Return and Refund Policy to understand the terms governing returns and refunds. Your acknowledgment and acceptance of these policies are crucial for a smooth transaction.

1. Return Eligibility:

   • Read carefully the product description before making a purchase, as we do not accept returns based on change of mind or personal preference.

2. We accept returns for damaged or defective products.

3. Return Procedure:

   • If you receive a damaged or defective product, please contact us within 7 days of receiving your order.
   • To initiate the return process, please provide clear videos documenting the issues or concerns while opening the parcel.
   • Contact us at contact@tarotwithsimran.com with your order number, a detailed description of the issue, and the video documentation.

4. Refund Process:

   • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   • If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Cancellation Policy for Appointments:

   • Appointments must be paid for in full in advance.
   • No cancellations or refunds are allowed after full payment; the amount paid is non-adjustable.

6. Shipping and Dispatch:

   • Orders will be dispatched within 7-8 days. Please plan your order accordingly.

7. Changes to Terms and Conditions:

   • Tarot with Simran reserves the right to update or modify these policies at any time without prior notice. It is your responsibility to review them periodically.

8. Contact Information:

   • For any questions or concerns related to returns and refunds, please contact us at Info.tarotwithsimran@gmail.com

9. Acknowledgment:

   • By making a purchase or booking an appointment with Tarot with Simran, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy.

We appreciate your understanding and cooperation. If you have any further inquiries, feel free to reach out to us. Thank you for choosing Tarot with Simran.

 

Return and refund will be done in 5-7days